Questions To Ask Before Choosing an HVAC Company

The decision to hire a contractor for HVAC maintenance is essential, and you should not take it lightly. Many considerations go into this process, but there are a few questions you can ask before choosing a company to work with in Kissimmee, FL.

1. What Is the Company’s History?

It’s essential to find out about the company’s history before choosing one. For instance:

  • How long has the company been in business?
  • How many people work for them?
  • What are their qualifications?
  • Do they have any complaints filed against them with the Better Business Bureau or other organizations?
  • What type of warranty do they offer on labor and parts?

It’s also worth checking reviews from verified customers who have used their services to see what feedback they may have. Even if you don’t plan on using this service now, it’s good to know where you can go when there’s an emergency.

2. Does the HVAC Company Have Any Certifications or Licenses?

You should check to see if the HVAC company you’re planning on hiring has any certifications or licensing before deciding whether to work with it. You can do this by researching the company’s website or by speaking directly to the employees. Not only will this help you know whether it has the right credentials, but it can also help you know what type of customer service to expect from the company.

3. What Type of Equipment Does the Company Recommend?

Technology in the HVAC industry has been improving at a rapid pace. This, in turn, is changing how HVAC systems function.

Selecting a company that is only familiar with old technology doesn’t ensure the best possible outcome because systems meet today’s needs. For example, geothermal systems are gaining popularity because of their ability to provide long-term efficiencies.

By investing time into researching the type of equipment a company offers and recommends, you will know if it has stayed up to date on the latest technology or not.

4. Is The Staff Qualified and Experienced in Handling HVAC Systems?

One of the most important things you should do when choosing an HVAC company is to ensure that the company has adequate qualifications and experience to handle your needs. The best way to find out if a company fits your needs is by reading its reviews online.

Reading reviews about the company will give you a much better idea about the quality of services the company offers. If there are many bad reviews, you may want to look elsewhere.

5. Does the HVAC Company Offer Warranties on Workmanship and Products after Installation?

When a company offers warranties, it’s an indication of how willing the company is to stand behind its workmanship. Warranties give you peace of mind that if something goes wrong, the company has your back.

It’s worth noting that most companies offer some warranty on their products, but it often expires in one year. If a warranty expires, be sure to ask what it includes and what restrictions apply.

6. How Often Will the Company Perform Preventive Maintenance Services?

If you’re unsure what kind of HVAC services to get or how often to perform, it’s always a good idea to ask your provider about this. HVAC services can include cleaning, installing, repairing and servicing your system. When doing this type of check, you should also inquire how often the company performs preventive maintenance services.

Above are some questions you should be asking before hiring an HVAC company in Kissimmee, FL. Contact us at Frank’s Air Conditioning for more information concerning our repair, installation and maintenance services.

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